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STEP 1

Opening the app

  1. Go to a Jira project and open an existing Jira ticket

  2. On the right side of your screen, inside the Details panel, click Open Snippets for JSM
    Upon clicking on Open Snippets for JSM the New Snippet dialog will open

STEP 2

Creating a Snippet

  1. Select the folder you would like to add a snippet to
    Snippets can only exist within the context of a folder

  2. If there are no folders please make sure to create a folder first.
    This can be done within the context of the New Snippet dialog by clicking on <create new private/shared folder>.

  3. Fill in a title for your Snippet in the title field

  4. Add your Snippet text in the text field
    You can use support Jira smart values in your snippet to dynamically add contextual information

  5. Click add snippet

  6. Your snippet is now saved and ready to be used 🎉

To create more snippets, click the Add Snippet button in the top right side of the application.

STEP 3

Using Snippets

After creating your first Snippet, you' ll be sent to the Your snippets section, this is where you'll find all of the available Snippets

  1. To copy text from a Snippet, simply click on the snippet itself or click on the (blue star) button

  2. To edit a Snippet, click on Edit snippet in the triple dot menu (blue star)

  3. To delete a Snippet, click on Delete snippet in the triple dot menu (blue star)

  4. To duplicate a Snippet, click on Duplicate snippet in the triple dot menu (blue star)
    In the Duplicate snippet dialog you can select in which folder you would like to create the duplicate

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