STEP 1
Opening the app
Go to a Jira project and open an existing Jira ticket
On the right side of your screen, inside the Details panel, click Open Snippets for JSM
Upon clicking on Open Snippets for JSM the New Snippet dialog will open
STEP 2
Creating a Snippet
Select the folder you would like to add a snippet to
Snippets can only exist within the context of a folderIf there are no folders please make sure to create a folder first.
This can be done within the context of the New Snippet dialog by clicking on <create new private/shared folder>.Fill in a title for your Snippet in the title field
Add your Snippet text in the text field
You can use support Jira smart values in your snippet to dynamically add contextual informationClick add snippet
Your snippet is now saved and ready to be used 🎉
To create more snippets, click the Add Snippet button in the top right side of the application.
STEP 3
Using Snippets
After creating your first Snippet, you' ll be sent to the Your snippets section, this is where you'll find all of the available Snippets
To copy text from a Snippet, simply click on the snippet itself or click on the button
To edit a Snippet, click on Edit snippet in the triple dot menu
To delete a Snippet, click on Delete snippet in the triple dot menu
To duplicate a Snippet, click on Duplicate snippet in the triple dot menu
In the Duplicate snippet dialog you can select in which folder you would like to create the duplicate