Privacy, Security & Cookie Statement

Atlassian Marketplace

CollabSoft does not collect, store or process any private/sensitive information in the apps available on the Atlassian Marketplace. This applies both to apps suitable for Server/Data Center products and Cloud.

Any personal information required for licensing and billing is collected and processed by Atlassian and is governed by the Atlassian Marketplace Terms of Use and the Atlassian Privacy Policy. CollabSoft has access to personal and billing information as part of the reporting and analytics features provided by Atlassian to Marketplace vendors.

This information can be used for analysis and improvement of the CollabSoft website and apps. It may also be used to contact you regarding service updates of apps for which you are listed as the technical contact. CollabSoft may use 3rd party services for such communications, in which case it will ensure that a Data Processing Agreement is in place (in accordance with EU Data Protection laws).

Google Analytics is used by Atlassian to collect usage information on the Atlassian Marketplace apps listing pages. Any private information collected by Atlassian or third party partners on the Atlassian Marketplace website is governed by the Atlassian Privacy Policy. Although CollabSoft does receive Google Analytics data from the Atlassian Marketplace website, it does not control the collection, storage and processing of such information.

Google Analytics is also used for collecting usage information regarding the CollabSoft website(s). A tracking cookie may be placed by Google to enable the collection of analytical data. The information collected is stored anonymously. No other cookies or tracking technologies are used by CollabSoft.

CollabSoft uses Atlassian Jira Cloud with Jira Service Desk to provide customer support. Customers who wish to contact Collabsoft support are required to create an Atlassian ID account. Any personal information requested in the account sign up process will be collected, stored and processed by Atlassian and is governed by the Atlassian Privacy Policy.

Monday.com Apps Marketplace

CollabSoft does not collect, store or process any private/sensitive information in the apps available on the Monday.com Apps Marketplace.

Google Analytics is used for collecting usage information regarding the CollabSoft website(s). A tracking cookie may be placed by Google to enable the collection of analytical data. The information collected is stored anonymously. No other cookies or tracking technologies are used by CollabSoft.

CollabSoft uses Atlassian Jira Cloud with Jira Service Desk to provide customer support. Customers who wish to contact Collabsoft support are required to create an Atlassian ID account. Any personal information requested in the account sign up process will be collected, stored and processed by Atlassian and is governed by the Atlassian Privacy Policy.

Updates

The Privacy, Security & Cookie statement can be changed without prior notice, as our policies may change or as part of a requirement to comply with relevant laws.

If you have any questions or comments as a result of this privacy statement, please use the contact form to send a message.

Last updated: December 1, 2021