STEP 1
Opening the app
Go to a Jira project and and open an existing ticket
On the right side of your screen, inside the Details panel, click Open Snippets for JSM
Upon clicking on Open Snippets for JSM the New Snippet Dialog will open
STEP 2
Creating a Snippet
Select the folder you would like to add a snippet to
Snippets can only exist within the context of a folder. If there are no folders please make sure to create a folder first. This can be done within the context of the New Snippet dialog by clicking on <create new private/shared folder>.In the Snippet title field, add a Snippet title that is easy to recognise
In the Snippet text field, you can add a piece of text you wish to use frequently while using JSM
Click add snippet
Your snippet is now saved and ready to be copied
To create more snippets, click the Add Snippet button in the top right side of the application.
STEP 3
Using Snippets
After creating your first Snippet, you' ll be sent to the Your snippets section, this is where you'll find all of the Snippets you create..
To copy text from a Snippet, place your mouse on top of the Snippet and click the blue Copy button
To edit a Snippet, place your mouse on top of the Snippet and click the Edit button.
To delete a Snippet, place your mouse on top of the Snippet and click the Edit button. Then, click the red Delete button. To make sure you don't delete Snippets by accident, the app will ask you to confirm that you'd like to delete it.