Page Comparison

STEP 1

Opening the app

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After installation the app will become available at the following locations:

Issue Glance

1. Navigate to one of your Jira projects and open an existing ticketJira Issue

2. On the right side of your screen, inside the Details panel, click Open Snippets for JSMJira

From here you can create & use snippets quickly while working on Jira issues.

Snippet Manager

1. Navigate to the Apps menu in your top navigation bar

2. Click on Snippet Manager

The Snippet Manager page allows you to view, edit, delete and share your snippets.

Creating Snippets

Issue Glance

1. After opening the app in the issue glance click on Add Snippet
   Upon clicking on Open Snippets for JSM Add Snippet the New Snippet Dialog dialog will open

STEP 2

Creating a Snippet

1. Select the folder you would like to add a snippet to
   Snippets can only exist within the context of a folder. If there are no folders please make sure to create a folder first. This can be done within the context of the New Snippet dialog by clicking on <create new private/shared folder>.

2. In the Snippet title field, add a Snippet title that is easy to recognise

3. In the Snippet text field, you can add a piece of text you wish to use frequently while using JSM

4. Click add snippet

5. Your snippet is now saved and ready to be copiedFill in a title for your Snippet
   We recommend giving your Snippets unique names as this makes it easier to find them when needed

6. Add your Snippet text
   You can use Jira smart values in your snippet to dynamically add contextual information

7. You can add properties like visibility, project type(s) and labels to the Snippet
   These properties can be used to filter Snippets to make it easier to find them when needed.
   By default, the issue glance will show Snippets for the current project type

8. Click Add snippet

9. Your snippet is now added and ready to be used 🎉

To create more snippets, click the Add Snippet button in the top right side of the application.

Snippet Manager

1. After opening the Snippet Manager page, the My Snippets section will show

2. Click on Add Snippet
   Upon clicking on Add Snippet the New Snippet dialog will open

3. Fill in a title for your Snippet
   We recommend giving your Snippets unique names as this makes it easier to find them when needed

4. Add your Snippet text
   You can use Jira smart values in your snippet to dynamically add contextual information

5. You can add properties like visibility, project type(s) and labels to the Snippet
   These properties can be used to filter Snippets to make it easier to find them when needed.

6. Click Add snippet

7. Your snippet is now added and ready to be used 🎉

To create more snippets, click the Add Snippet button in the top right side of the application.

STEP 3

Using Snippets

After creating your first Snippet, you' ll be sent to the Your snippets section, this is where you'll find all of the Snippets you create..

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To copy text from a Snippet, place your mouse on top of the Snippet and click the blue Copy button

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To edit a Snippet, place your mouse on top of the Snippet and click the Edit button.

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Modifying Snippets

Making adjustments to snippets is the same when the issue glance view or in the snippet manager.

1. To edit a Snippet, click on Edit snippet in the triple dot menu

2. To delete a Snippet, click on Delete snippet in the triple dot menu

3. To duplicate a Snippet, click on Duplicate snippet in the triple dot menu
   In the Duplicate snippet dialog you can select a new title, project type and/or labels

Using Snippets

From the Issue Glance

The most convenient way to use Snippets is directly from the Issue Glance. You can use filters and/or the search field to find the Snippet you want to use within your issue description or in a new comment.

If you click on a Snippet from the Issue Glance, the Snippet content will be automatically copied to your clipboard. You can also click on the copy icon in the top right corner of the Snippet.

Any Jira smart valuesused in the Snippet will be replaced when copied. The Snippet is ready to be used by simply pasting it (ctrl+v or cmd+v) into the text editor.

From the Snippet Manager

You can also copy Snippets from the Snippet Manager by clicking on the copy icon in the top right corner of the Snippet. Because the Snippet Manager does not have any contextual information, Jira smart valueswill not be substituted.