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Navigate to one of your Jira projects and open an existing Jira Issue
On the right side of your screen, inside the Details panel, click Open Snippets for Jira
The apps issue glance view allows you to From here you can create & use snippets directly in your Jira Issuesquickly while working on Jira issues.
Snippet managerManager
Navigate to the Apps menu in your top navigate navigation bar
Click on Snippet Manager
The Snippet manager Manager page allows you to manage all snippet folders & snippets within your Jira instanceview, edit, delete and share your snippets.
Creating Snippets
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Snippets
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Issue Glance
After opening the app in the issue glance click on Add Snippet
Upon clicking on Add Snippet the New Snippet dialog will openSelect the folder you would like to add a snippet toIf this is the first time you are creating a snippet please make sure to create a folder first. This can be done within the context of the New Snippet dialog by clicking on <create new private/shared folder> in the folder select dropdown or by navigating the the snippet manager page.Fill in a title for your Snippet
We recommend giving your Snippets unique names as this makes it easier to find them when neededAdd your Snippet text
You can use Jira smart values in your snippet to dynamically add contextual informationYou can add properties like visibility, project type(s) and labels to the Snippet
These properties can be used to filter Snippets to make it easier to find them when needed.
By default, the issue glance will show Snippets for the current project typeClick Add snippet
Your snippet is now added and ready to be used 🎉
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After opening the Snippet Manager page, select the folder you would like to add a snippet to
If this is the first time you are creating a snippet please make sure to create a folder first. This can be done within the context of the Snippet Manager page by clicking Create folder.the My Snippets section will showClick on Add Snippet
Upon clicking on Add Snippet the New Snippet dialog will openFill in a title for your Snippet
We recommend giving your Snippets unique names as this makes it easier to find them when neededAdd your Snippet text
You can use Jira smart values in your snippet to dynamically add contextual informationYou can add properties like visibility, project type(s) and labels to the Snippet
These properties can be used to filter Snippets to make it easier to find them when needed.Click Add snippet
Your snippet is now added and ready to be used 🎉
To create more snippets, click the Add Snippet button in the top right side of the application.
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Modifying Snippets
Using Making adjustments to snippets works is the same in when the issue glance view & or in the snippet manager.
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To edit a Snippet, click on Edit snippet in the triple dot menu
To delete a Snippet, click on Delete snippet in the triple dot menu
To duplicate a Snippet, click on Duplicate snippet in the triple dot menu
In the Duplicate snippet dialog you can select in which folder you would like to create the duplicate
Folders
To keep your snippets organised, snippets can only exist within the context of a folder. The app provides you with two folder types.
Private folders
Private folders are only available to you, the snippets within this folder can only be edited or deleted by you.
Shared folders
Shared folders allow you to share snippets with all users within your instance. For these folders & the snippets within these folders, the following permissions apply:
Folders
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Action
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View*
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Edit
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Administer
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Create shared folder
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❌
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✅
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✅
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Delete shared folder
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❌
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❌
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✅
*User without additional permission
Snippets
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Action
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View
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Edit
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Administer
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Create
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❌
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✅
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✅
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Copy
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✅
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✅
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✅
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Duplicate
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✅*
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✅
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✅
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Edit
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❌
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✅
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✅
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Delete
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❌
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❌
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✅
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a new title, project type and/or labels
Using Snippets
From the Issue Glance
The most convenient way to use Snippets is directly from the Issue Glance. You can use filters and/or the search field to find the Snippet you want to use within your issue description or in a new comment.
If you click on a Snippet from the Issue Glance, the Snippet content will be automatically copied to your clipboard. You can also click on the copy icon in the top right corner of the Snippet.
Any Jira smart valuesused in the Snippet will be replaced when copied. The Snippet is ready to be used by simply pasting it (ctrl+v or cmd+v) into the text editor.
From the Snippet Manager
You can also copy Snippets from the Snippet Manager by clicking on the copy icon in the top right corner of the Snippet. Because the Snippet Manager does not have any contextual information, Jira smart valueswill not be substituted.