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The Snippet manager page allows you to manage all snippet Folders folders & snippets within your Jira instance.

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  1. After opening the app in the issue glance click on Add Snippet
    Upon clicking on Add Snippet the New Snippet dialog will open

  2. Select the folder you would like to add a snippet to
    If this is the first time you are creating a snippet please make sure to create a folder first. This can be done within the context of the New Snippet dialog by clicking on <create new private/shared folder> in the folder select dropdown or by navigating the the snippet manager page.

  3. Fill in a title for your Snippet
    We recommend giving your Snippets unique names as this makes it easier to find them when needed

  4. Add your Snippet text
    You can use Jira smart values in your snippet to dynamically add contextual information

  5. Click Add snippet

  6. Your snippet is now added and ready to be used 🎉

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  1. After opening the Snippet Manager page, select the folder you would like to add a snippet to
    If this is the first time you are creating a snippet please make sure to create a folder first. This can be done within the context of the Snippet Manager page by clicking Create folder.

  2. Click on Add Snippet
    Upon clicking on Add Snippet the New Snippet dialog will open

  3. Fill in a title for your Snippet
    We recommend giving your Snippets unique names as this makes it easier to find them when needed

  4. Add your Snippet text
    You can use Jira smart values in your snippet to dynamically add contextual information

  5. Click Add snippet

  6. Your snippet is now added and ready to be used 🎉

To create more snippets, click the Add Snippet button in the top right side of the application.

Using Snippets

Using snippets works the same in the issue glance view & in the snippet manager.

  1. To copy text from a Snippet, simply click on the snippet itself or click on the (blue star) button

  2. To edit a Snippet, click on Edit snippet in the triple dot menu (blue star)

  3. To delete a Snippet, click on Delete snippet in the triple dot menu (blue star)

  4. To duplicate a Snippet, click on Duplicate snippet in the triple dot menu (blue star)
    In the Duplicate snippet dialog you can select in which folder you would like to create the duplicate

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Private folders
Private folders are only accessible and available to you. The , the snippets within this folder can only be edited or deleted by you.

Shared folders
Shared folders allow you to share snippets with all users within your instance. The snippets within this f

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For these folders & the snippets within these folders, the following permissions apply:

Folders

Action

View*

Edit

Administer

Create shared folder

Delete shared folder

*User without additional permission

Snippets

Action

View

Edit

Administer

Create

Copy

Duplicate

✅*

Edit

Delete

*Duplicate can only be added to private folder